Here’s something I’ve witnessed when I’m out on roofing calls, especially for emergency roofing services where a home or business owner first called another roofing company only to find out they weren’t equipped for true emergency roof leak repair or other time-sensitive roofing issues.
While a roof leak or other emergency is the initial problem, the real and lasting issues occur because of how the roofer runs the job.
A lot of companies treat “emergency roofing services” like a magic word. You call. They say, “We’ll get out there.”
However, they never seem to provide a timeline for when the heck they will actually get there. And they don’t tell you the steps of the emergency roofing services process or give you clear deliverables.
When they finally get around to doing the job, you end up with an invoice that looks like they made it up in the truck.
That’s why if you own a home or manage a commercial building, you should expect two things from a pro:
A real emergency roofing services protocol
An actual emergency response should sound like this:
- How fast they’ll respond and what “urgent” means
- What they’ll do today
- What you’ll get in writing
If a company can’t explain their emergency roofing services process over the phone, that’s a sign you need to continue looking for a roofing crew that knows what they are doing.
A maintenance plan after the emergency roofing services
After performing emergency roofing services, a quality roofing team should offer a maintenance plan if it makes sense in terms of preventing future emergencies.
A real plan has:
- A defined visit schedule based on needs and roof type
- A maintenance checklist so you know exactly what it includes
- A short report you can save and reference next time
How We Do Emergency Roofing Services at SlopePro
SlopePro treats emergency roofing services with a proven system. We know exactly what we need to do and how to do it.
We’re obsessed with verification. If the emergency roof leak repair is supposed to stop a leak, and we confirm it actually did.
If you want a roofing company that communicates in real time, documents what they find, and runs a tight process, call SlopePro the next time you need emergency roofing services.
